Contact Us

We understand that effective communication is essential for providing exceptional gaming experience. Our dedicated customer support team is available to assist you with any inquiries, technical issues, or concerns regarding your account and gaming activities. We are committed to maintaining the highest standards of player protection and responsible gambling practices in accordance with UK regulations.

Customer Support Channels

Our multi-channel support system ensures you can reach us through your preferred communication method. For immediate assistance, utilize our live chat feature available directly on the platform. For detailed inquiries or documentation submission, contact us via email at [email protected]. Alternatively, call our UK support line at 020 7946 0958 during business hours.

Contact MethodResponse TimeAvailability
Live ChatImmediate24/7
Email Support24 hoursBusiness days
Phone SupportImmediate9 AM – 6 PM GMT

Support Request Guidelines

  1. Provide your account username and registered email address
  2. Include relevant transaction references or error messages
  3. Clearly describe the issue or inquiry
  4. Attach supporting documentation when applicable