Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform to enhance your gaming experience, ensure platform security, and comply with UK regulations. By continuing to use our services, you acknowledge and consent to our cookie practices as outlined in this policy, which forms an integral part of our commitment to transparency and responsible gaming operations.
What Are Cookies and How We Use Them
Cookies are small text files stored on your device when you visit our gaming platform. These files contain information that helps us recognize your device, remember your preferences, and provide personalized gaming experiences. We use cookies in accordance with UK data protection laws, including the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR). Our cookie usage is designed to support essential gaming functions, enhance security measures, and improve overall user experience while maintaining compliance with UK Gambling Commission requirements.
We implement cookies to facilitate secure login processes, maintain gaming session integrity, remember your game preferences, and ensure responsible gambling tools function effectively. Additionally, cookies help us detect suspicious activities, prevent fraud, and maintain the highest security standards required for online gambling operations in the United Kingdom.
Types of Cookies We Deploy
Our platform utilizes various categories of cookies, each serving specific functions essential for online gaming operations:
- Essential Cookies: Strictly necessary for platform functionality, including secure login authentication, payment processing, game loading, and maintaining gaming sessions
- Performance Cookies: Collect anonymous information about platform usage, game performance, loading times, and technical issues to optimize gaming experience
- Functional Cookies: Remember your preferences, including language settings, game favorites, betting limits, and responsible gambling controls
- Security Cookies: Detect fraudulent activities, prevent unauthorized access, monitor suspicious betting patterns, and ensure compliance with anti-money laundering regulations
- Analytics Cookies: Provide insights into user behavior, popular games, platform navigation patterns, and help us improve our gaming offerings
- Marketing Cookies: Deliver personalized promotions, bonuses, and advertisements based on your gaming preferences and activity history
Third-Party Cookies and Gaming Partners
We work with trusted third-party service providers essential for online gaming operations, including payment processors, game developers, security vendors, and analytics providers. These partners may place cookies on your device to support their services. All third-party cookies are governed by strict contractual agreements ensuring compliance with UK data protection standards and gambling regulations.
Our gaming partners include software providers who supply slot games, live casino experiences, and other gaming content. These providers may use cookies to enhance game performance, track progressive jackpots, and ensure fair play mechanisms. We carefully vet all third-party cookies to ensure they meet our security standards and regulatory requirements.
Cookie Duration and Storage Periods
We employ both session cookies and persistent cookies based on their intended functions. Session cookies are temporary and automatically deleted when you close your browser, typically used for maintaining active gaming sessions and security verification. Persistent cookies remain on your device for predetermined periods, ranging from 24 hours to 13 months, depending on their purpose.
Essential security and fraud prevention cookies may be stored for extended periods to maintain comprehensive security profiles. Gaming preference cookies typically expire after 12 months, while marketing cookies are generally stored for shorter durations in compliance with UK advertising regulations. We regularly review and update cookie expiration periods to ensure they remain proportionate to their intended purposes.
Managing Your Cookie Preferences
You have comprehensive control over cookie settings on our platform. We provide a cookie management center accessible through your account settings, allowing you to customize cookie preferences according to your requirements. While essential cookies cannot be disabled without affecting platform functionality, you can modify settings for other cookie categories.
Our cookie management tools enable you to:
- Accept or reject specific cookie categories
- View detailed information about active cookies
- Update preferences at any time
- Delete existing cookies from your device
- Receive notifications about new cookie implementations
- Access cookie audit logs for transparency
Browser Cookie Controls and Settings
You can manage cookies directly through your browser settings, though this may impact gaming functionality. Different browsers provide various cookie management options:
- Chrome: Navigate to Settings > Privacy and Security > Cookies and Site Data to customize cookie permissions and clear stored cookies
- Firefox: Access Options > Privacy & Security > Cookies and Site Data to configure cookie settings and manage stored data
- Safari: Go to Preferences > Privacy > Manage Website Data to control cookie storage and tracking prevention
- Edge: Visit Settings > Privacy and Services > Cookies and Site Permissions to adjust cookie handling preferences
- Internet Explorer: Access Tools > Internet Options > Privacy to configure cookie security levels and blocking options
Disabling cookies may prevent access to certain gaming features, secure payment processing, or personalized experiences. We recommend maintaining essential cookies while customizing optional cookie categories based on your preferences.
Legal Compliance and Your Rights
Our cookie practices fully comply with UK legal requirements, including GDPR, PECR, and UK Gambling Commission guidelines. You maintain specific rights regarding cookie usage, including the right to withdraw consent, request information about stored cookies, and demand deletion of non-essential tracking data.
Under UK data protection laws, you can exercise rights including access to cookie-related personal data, correction of inaccurate information, erasure of unnecessary data, restriction of processing activities, and data portability where applicable. We maintain detailed cookie records and processing logs to support these rights and demonstrate regulatory compliance.
We regularly update this Cookie Policy to reflect changes in technology, legal requirements, and business practices. Significant updates will be communicated through platform notifications and email alerts to registered users. For questions about our cookie practices or to exercise your rights, contact our Data Protection Officer through the designated channels provided in our main Privacy Policy.